Alcatel Lucent OmniPCX Enterprise R10 - Starter Pack Enterprise (ACFE*)

Starter Pack Enterprise

Σκοπός Εκπαιδευτικού Προγράμματος / Objectives
At the end of the course the participant will be able to:

• Install and ensure the cabling of the system
• Ensure basic maintenance of the system
• Activate the main phone services on terminals
• Configure the system in stand alone system
• Provide remote access to the system

The « + » of this training:
Using a real customer site file, the participant will learn the exact installation (cabling, system start and stop, etc.) and will configure a new system from the beginning.
An IP Touch simulator describing the main set features will be given during the training to the students.

Πού Απευθύνεται/ Audience

• Engineers

Θεματικές Ενότητες/ Topics

• General Overview
• Architecture & devices
• Cabling & Start-up
• Embedded configuration tools
• IP addressing plan
• Database (creation, modification, backup)
• Licenses (installation & backup)
• Numbering plan & Classes of services
• Pickup & hunting group services
• Multiline services
• Multi Line Appearance services
• Trunk groups
• Attendants services
• External call identity
• Incoming and outgoing call distribution
• Speed dialing numbers
• 4645 Voice mail basic services
• Internal accounting
• Voice guides, music on hold and dial tones
• Remote maintenance Accesses
• System messages, traces
• Maintenance tools

Διάρκεια Προγράμματος / Duration
10 days Traditional classroom training
8 hours Virtual self-paced training on the computer (before c-learning)

Προϋποθέσεις Συμμετοχής

• To have knowledge of basic Computing skills (PC start and stop, IP address modification, Current use of PC)
• To have knowledge of Telephony (PABX definition, trunk groups, telephony vocabulary)

ACFE Alcatel-Lucent OmniPCX Entreprise R10 Exam

Διάρκεια Εξέτασης / Duration
30 Multiple-Choice Questions - 45 Minutes (On-line exam)

Ενδιαφέρομαι για σεμινάρια, πιστοποιήσεις, άλλα θέματα.